Shipping policy

ORDER POLICY:

Pre-Orders: Please allow 3-4 weeks for processing time on all pre-orders. Once processed, orders will be shipped.  In most pre-order cases, items may be coming from various warehouse locations.

Standard Shipping for already made pieces standard shipping for orders is 3-5 business days. Most orders are received within 7 days of ordering.

Made to Order Pieces: Please allow 7-10 business days plus shipping time for all made to order pieces.

Custom Pieces: Please allow 2-4 weeks for custom orders, plus the standard shipping time.

*Keep in mind that each of these are estimated time frames. In some cases, you may receive your order earlier than noted. If there is something preventing your package from shipping out on time, we will contact you to provide details.

SHIPPING POLICY

We use standard shipping via USPS First Class, Priority Mail, or Express Shipping. Once your package ships, we are not held responsible for sudden changes that may result in delays, missing packages, or any circumstances that is out of our control etc. We are not responsible for any broken or damaged items that are a result of transit with the US Postal Service. If there is an issue regarding your package and/or the arrival or lack thereof, please contact USPS directly. Do not contact Kurvashes_Vaemirs. We have no control once the package leaves our possession. We DO NOT replace lost and or stolen packages. Please file a claim with your local carrier with the tracking number provided for any lost or stolen packages.

*Please make sure the address is correct if the order is returned due to the wrong address or error you (the customer) are responsible to pay the shipping cost to have reshipped. If damaged in transit, please contact USPS to fill out the insurance claim forms